When custom builders advertise their specialties, like custom wood work, I wonder - do you consider this to be "custom" wood work?
One of the stated specialties is the staircase.
Staircase carpentry has to be very specific and defined. The wood should all line up and match up.
Lines and mitered joints should be straight and true.
The left photo shows a gap present in five or six stairs, between the tread and riser.
This gap is nearly 1/2"! Sure it could be covered with a piece of quarter round, but that covering would be present randomly and quite ugly.
The right photo is a hole created by a tool about half way up the entry staircase, on the right side.
This is simply unprofessional and unacceptable. Even filling the hole with putty would be unacceptable.
Moving to the "custom" cabinetry, the left photo is representative of EVERY SINGLE bathroom cabinet.
The edges look to be created by a beaver. Who cut the side panels and with what?
The right photo shows the kitchen cabinet work.
Trim pieces were attached with brads power shot into the wood. Various areas show cracks where the brads were driven too forcefully.
And not all the brad holes were filled, unbelievably, but where they were, EVEN MORE UNBELIEVABLY, they were filled with white putty!
The wood is mahogany! White is NOT mahogany!
My recommendation: when people ask me if this or that is a good builder, even when they are "custom" builders, my answer is that it depends on the supervisor who is one site every day and the sub contractors they use. All of the builders design and spec good houses. It's how those plans get translated into a physical structure that really counts. Look carefully! Especially when something is advertised as "custom!"
Jay Markanich Real Estate Inspections, LLC
Based in Bristow, serving all of Northern Virginia.
Office (703) 330-6388 Cell (703) 585-7560