This post is about product registration.
We built our house 14 years ago. We have been the only owners. And it's official. Every appliance that came new with our house has died and been replaced.
The last to go was our dryer. Electric and well used, it died a couple of days ago.
When I shop for new appliances, I check the product recall list first.
It's easy to do. Go to the Consumer Product Safety Commission. These are the folks that receive consumer complaints about products and go about testing them. They do more than that, but basically that is what it is.
As a home inspector I have signed up for notifications from them, specifically Household Products and Child Safety. They send me emails, sometimes more than one in a day, to notify me of recalls of products in those categories.
IT'S AMAZING HOW MANY RECALLS THERE ARE! YOU HAVE TO STAY ON TOP OF IT!
You can sign up too. Click here.
So, I tried our new dryer. It worked great!
It was time to register it.
When I buy appliances, I never buy the cheapest and never the most expensive.
I go for something upper middle, AND ON SALE!
Finding one we liked, and on sale, the retailer delivered it, hooked it up and we began using it. The old one is probably making new friends at the landfill right now.
AT THIS POINT, IT IS VERY IMPORTANT TO REGISTER YOUR NEW APPLIANCE WITH THE MANUFACTURER!
There may be a recall! There may be an issue down the road!
REGISTERING THE PRODUCT GIVES THE MANUFACTURER THE ABILITY TO NOTIFY YOU IF/WHEN SOMETHING POPS UP! AND WHAT POPS UP MIGHT BE SERIOUS ENOUGH THAT THEY WILL GIVE YOU A NEW UNIT TO REPLACE THE RECALLED ONE! LIKELY THEY WILL SIMPLY REPLACE THE BAD PART.
And dryers can have problems I would not like to deal with - like fires, electrical issues, dangers with the drum, etc. If something happens I want them to tell me!
In this case, I went to the Whirlpool site, found Product Registration, and put in the relevant information. It's easy! It's quick! You should always do this.
True confessions: when I register, I skip all the demographic stuff and don't give them the permission to contact me with future "special offers" and such. I just want to know if/when there is a problem.
And I have never been contacted by the manufacturer of anything I have bought to be warned of a problem. Maybe that's because I buy the upper-middle quality, I don't know. But I have the peace of mind to know they will if they need to.
My recommendation: take the time to register your new appliance or device! It might pay real dividends in the future, avoiding you problems that could be serious!
Jay Markanich Real Estate Inspections, LLC
Based in Bristow, serving all of Northern Virginia.
Office (703) 330-6388 Cell (703) 585-7560