Honestly put, I have never in all my nearly thirty years doing home inspections had a communication like this. I read it and thought, "Would you want to do this inspection?"
I had a one bedroom condo scheduled for a few days. The day before the inspection I received an email with "just a few questions if you don't mind."
- Are you going to make me sign something? If so, my lawyer wants to review it, particularly the liability clause. He says I should reserve the right to alter your contract as needed.
- My lawyer advises me to look for a home inspector who gives clients one year minimum to see if he missed anything, and someone who covers costs for mistakes.
- Regarding disputes, do you use arbitration or courts to settle them?
- Do you assess attorney fees in disputes if the client fails to prove his case?
- In your inspection do you also cover building code issues that may arise?
- If there are disputes of findings with the seller, do you step up at no cost to clients?
- If the condo association refuses to cover a problem with the unit, do you, at no cost to me, agree to appear before them to defend your findings and persuade them to step up to their responsibilities and pay to repair the problems?
- Do you also provide cost estimates and explain options for repairs, and pay for any differences if your estimate is wrong?
Now understand, I have never had a dispute such as this person imagines, never been to court, never appeared before a condo board to defend my findings or go to bat for a client who wants that board to pay for whatever and never had anyone think they have the "right" to alter my agreement. If you don't like my agreement we don't have a deal!
THOSE BULLETS ARE TAKEN DIRECTLY FROM THE EMAIL. I cleaned up the grammar a bit, is all.
I am self employed. As such, I don't look to others do provide anything for me. Never have I gone into an inspection thinking in advance about liability clauses, disputes, arbitration or court, a time period to cover my mistakes, or any of that other stuff!
This is a person all about entitlement, what others are "responsible" for as regards this person, what this person "deserves," and how much of other people's time this person should be able to call upon at any time, FOR FREE! It's a me, me, me, me world!
Of course I said, among other things, that never had such disputes arisen and that I had never been to court, and politely refused to do the inspection. And I wished the person the very best luck with the purchase! Also, of course, I was thinking how fun it is going to be for that condo to have this person living there!
I received an immediate email back saying that another inspector was selected instead who was "highly recommended" by a friend IN ANOTHER STATE!
Living right the slot was filled by another purchaser, a larger house for more money, so my day was not disrupted. The Realtor who referred me also called to apologize and I told her she should be glad a friend referred the other inspector!
What thinkest thou?
Jay Markanich Real Estate Inspections, LLC
Based in Bristow, serving all of Northern Virginia.
Office (703) 330-6388 Cell (703) 585-7560