What I'm Seeing Now

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Tag Team - We Want A Free Lunch

It took me a couple of phone calls over a week's time to put it together.

But I did.

It was a husband and wife tag team.  With the same foreign accent.  With the same questions about my prices.  With the same suggestions about what discounts I should offer.  All on an inspection they wanted to schedule in the same area of the same city.

They found my website and knew all about me.  They knew my pricing backwards and forwards.  They started by trying to negotiate down my inspection price.  How much could I discount it?  That didn't work.

Then they took a different tact - that I should do an IR scan on their whole house as a part of the inspection.  It should be free.  I would make more money if I offered free IR inspections because more people would call me and that I should begin on their house.

Oh, then there was the "other" inspector out there who will do an inspection cheaper than I, and throw in IR and a free termite inspection.  It got comical.

Amazingly, I quoted them each the same price for what they were asking.  I do discount an IR exam $100 IF it is done at the same time as the home inspection.  That is on my website and beyond that I didn't budge on my pricing.

They were consistent with this negotiating technique while each calling me independently over the course of many days.  I eventually put them together.

Then yesterday the wife called to say there was an inspector they called who would give her, in addition to all of the above, a free 6-month home warranty and she wanted me to offer her one too.  I called her by her husband's name and she got dead silent. 

"You are very clever," she said. 

"Not really.  I started bowling when I was 8 and I can add really well.  But as you see, I don't subtract well.  Not only do I not offer a home warranty, I have you sign an agreement which specifically states that I do not warrant anything in the house beyond the day of the inspection.  I can't warrant that my furnace will be working 6 months from now, how could I possibly warrant yours?  You probably also think the government is going to provide you better medical coverage then you have now and for free!  If you are looking for a free home warranty, you are looking for the other company to do your inspection.  You should call them.  And good luck."  (Yes, I said that...)

I hung up.

Of course I blew them off!  Free IR?  Free termite?  Free home warranty?  I know there are those home warranty programs out there and I have read the exclusions.  Those companies are making a LOT of money offering "peace of mind."

My recommendation:  Be who you are.  Don't be who "they" are.  And remember the very time tested economic principle - There is no such thing as a free lunch.  Because there isn't...

Jay Markanich Real Estate Inspections, LLC  

Based in Bristow, serving all of Northern Virginia.

Office (703) 330-6388   Cell (703) 585-7560

www.jaymarinspect.com


Comment balloon 68 commentsJay Markanich • September 12 2009 05:53AM

Comments

I've been told by folks from some cultures believe that they "loose face" if they fail to negotiate the price of almost any good or service they buy.

I can understand the comulsion to "negotiate" the price of goods and/or services.  However, when folks try to dictate our prices, they go too far.

Like you, I don't negotiate my fees. 

Good for you.

Posted by Lenn Harley, Real Estate Broker - Virginia & Maryland (Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate) over 9 years ago

Thanks Lenn.  I was not trying to be unkind to them, but when I begin discounting my prices my whole price structure changes.  Then, at that new, lower price, they would begin negotiating downward from there!

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Negotiate or beat up.....interesting technique...good to just say Bye....

Posted by Sally K. & David L. Hanson, WI Realtors - Luxury - Divorce (EXP Realty 414-525-0563) over 9 years ago

Home inspectors and real estate agents have the opportunity to see the bad side of people. Best to just move on. Most of the buyers are more realistic.

Posted by Roy Kelley (Realty Group Referrals) over 9 years ago

I love it!  And, I appreciate the economics lesson you were able to toss in, too.  Great job.

Posted by Monica Hess, Kentucky's Feng Shui Master (Feng Shui This Kentucky) over 9 years ago

Jay,

Congrats on the feature.  This is very well written. The line I like best? 

Be who you are.  Don't be who "they" are.

Mike in Tucson

Posted by Mike Jones, Mike Jones NMLS 223495 (SUNSTREET MORTGAGE, LLC (BK-0907366, NMLS 145171) ) over 9 years ago

GOOD MORNING JAY!  Mike took the words right out of my mouth - that is the best line.  But I did get a smile about your math skills!  Congrats on the feature!  -- Gabrielle

 

Posted by Gabrielle Kamahele Rhind, Broker/Owner (KGC Properties LLC, Tucson Property Management & Real Estate) over 9 years ago

Sounds like they really wanted to use you, but at their price.

Posted by Deborah Wilson, Stark County OH Real Estate (Hackenberg Realty Group) over 9 years ago

Jay,

I'm sure you don't see it on the home inspection side of the business that often, but we sure do on the real estate agent side.

Some days it seems like everyone wants a piece of the change left in our pockets.

I'm sure they didn't want a shortened inspection at the discounted price.

Rich

Posted by Richard Iarossi, Crofton MD Real Estate, Annapolis MD Real Estate (Coldwell Banker Residential Brokerage) over 9 years ago

How fast can you say hello and goodbye to their calls?

Posted by Dave Humphrey, Broker, Real Estate Advice You Can TRUST! (RE/MAX Marketplace) over 9 years ago

Good for you, an ole broker told me to always say pricing was company policy and could not be changed. It always worked.

Posted by Charles Stallions, 800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl. (Charles Stallions Real Estate Services ) over 9 years ago

Jay, good job! you don't provide a warranty on something you inspect that you didn't install ? 

Posted by David O'Doherty, Clayton NC Homes, Raleigh, NC (Raleigh Realty Inc) over 9 years ago

Jay, hold fast to your morals.  There are folks out there who will try to negotiate something you won't negotiate and there are those who try to get you to break the law for a deal.  It's a very slippery slope once you start down it. 

Posted by June Piper-Brandon, Piecing Dreams One Home at a Time (Long & Foster Hampden) over 9 years ago

Jay, It has been my experience there are some people who will want to you use your services, but it has to be done around their criteria. It could be price or time of day / week or  what you should inspect.

Had a young lady call me the other day who absolutely wanted to use me...BUT it had to be on Sunday. I never have and never will work Sunday. She explained she works late every day. Her husband could be there during the week, but she couldn't arrive until later. Oh and then there was the conference on Saturday and a wedding to attend and their schedules were just so full.

Well so is mine. I made every attempt to comprimise, she didn't. I would bet any inspector around here that works Sunday does so because he has to, not because he wants to.

Did I mention the house was well over 400K.

Posted by James Quarello, Connecticut Home Inspector (JRV Home Inspection Services, LLC) over 9 years ago

Hi Jay, congratulations on your post getting featured! It was a very easy read, nicely written and very easy to follow. I loved the "There is no such thing as a free lunch" statement at the end of your post. Boy, isn't it the truth.

Posted by Suesan Jenifer Therriault, "Inspecting every purchase as if it were my own". (JTHIS-Professional Home Inspection Team) over 9 years ago

Oh come on Jay...someone wants an inspector to discount their services? Surely not!  They save all the "cut your commission" crap just for us agents right??? Laugh Out Loud!

I wonder if they run this sceme by the tire company or at Sears???

Great post.  Congrats on getting featured!

Posted by Bob Haywood, BobHaywood.com (McGraw Realtors) over 9 years ago

Jay

I'm going to ponder what Lynn said about 'some cultures' loose face if they don't negotiate. I think some people are just trying to get something for free.  Maybe my perception is in error. Since I value my time and the services I provide, I am willing to negotiate and more than likely it won't end up FOR FREE!

Posted by Anna Stout (F.C.Tucker Co.-Carmel/Westfield IN Homes for Sale) over 9 years ago

Jay, I really like you writing style and your message. Stand firm!

Posted by Barb Szabo, CRS, E-pro Realtor, Cleveland Ohio Homes (RE/MAX Trinity Brecksville Ohio) over 9 years ago

Jay...

I think that we all know what are services are worth. And we should feel comfortable charging what we think is fair!

Posted by Richard Weisser, Richard Weisser Retired Real Estate Professional (Richard Weisser Realty) over 9 years ago

Jay, on the rare occasion that I have a buyer that tries this kind of stuff, it can be really frustrating.  All I would like to say is, "which part of the house would you like me to NOT include.  Life is too short to work for people with this attitude.  I am also sorry to hear their are no free lunches----how about free Breakfasts?  I was thinking of going out to Denny's this morning and seeing if I can get a free breakfast:)  Congrats on the star.

Posted by Charles Buell, Seattle Home Inspector (Charles Buell Inspections Inc.) over 9 years ago

Thank goodness for caller ID

Posted by Michael J. Perry, Lancaster, PA Relo Specialist (KW Elite ) over 9 years ago

Jay - Great post.  It's always frustrating when you offer a quality service and someone wants you to negotiate your price.  You did the right thing remaining firm.  While they probably made up the info about the other inspector, it doesn't matter; you know what your services are worth and if they don't understand the importance of a quality inspection, they will "pay the price."

Posted by John Mulkey, Housing Guru (TheHousingGuru.com) over 9 years ago

Jay,

This is like the prospective client who wanted me to sell two of his properties for one commission fee...a "two-fer" if you will.  Not gonna happen.  What is interesting about your story is how the husband and wife tried to pretend they were different clients.  How silly.

Posted by Marcy Eastham (Town & Country Realty Corvallis Oregon) over 9 years ago

Way too much work on their part. if the same energy were funneled into a business, they would earn enough money to pay the fair price.

Posted by Kate Kate over 9 years ago

Ahhh, the "art" of the deal.  Sometimes the best deal is to avoid the deal.

Posted by Jeff Coon, Branch Manager (Annie Mac Home Mortgage) over 9 years ago

What a great example of how to deal with those folks who set out to make us change our way of doing business just to satisfy their egos.   Good for you!

Posted by Mary Ann Daniell Realtor, Delivering Successful Results Since 1999 (Coldwell Banker United, Realtors - Subsidiary of NRT LLC ) over 9 years ago

I appreciate your approach.  But these callers worked so hard at this that I have to believe they really wanted your service...  I wonder if these callers could be converted?  I might have tried this:

I thank both you and your husband for calling.  I don't blame you for wanting a discount.  At the same time, I hear you saying that you want value when you buy a home inspection.  

If I could give you a discount and still provide the value of a high quality service - I would do it for you - and every caller.  In fact, I would be happy to lower my prices and advertise them all the more if that were the case.  

However, it is likely that the other guys know the value of their service.  Perhaps that is why they compete on price?  Perhaps this is why they give some of their services away for no fee at all.  

Since you called me, after speaking with them, I must assume you still want the value I offer.  

When you hire me, you get the full value of my service.  When would you like me to be there?   

 

Posted by Lonn Dugan over 9 years ago

Morning Jay,  Just curious as to why they spent so much time trying to work you over ?  I'm sure they were trying to get the same deal from others but didn't give up on you !   Hmmm

Posted by Bill Gillhespy, Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos (16 Sunview Blvd) over 9 years ago

Great post and I really enjoyed your comeback. It's amazing the lengths some people will go to in order to try and "save" money. It must be a hobby of theirs because I can think of a lot of better ways to spend my time!

Posted by Russell Lewis, Broker,CLHMS,GRI (Realty Austin, Austin Texas Real Estate) over 9 years ago

Stick to your pricing!  Those potential clients who try to talk you down likely would also complain afterward.  Last week a client contacted me after receiving my proposal and asked me to take $$ off my pricing, but I told him that the value we bring is worth much more than we charge, and that my price was already very competitive. If he wants to pay less, I don't mind if he goes to a competitor.

Posted by Maureen Bray Portland OR Home Stager ~ Room Solutions Staging, "Staging that Sells Portland Homes" (Room Solutions Staging, Portland OR) over 9 years ago

Wow!  i can't believe how much trouble they went through.  I have to imagine they made up the other inspector, otherwise why wouldnt they have just gone with him after a few times of you saying No?   Glad you stuck to your guns - I'm sure that if you'd given an inch, they'd have kept pounding till the whole thing was free!

 

 

Posted by Joel Weihe, Helping you to use your VA home loan benefits (Realty World Alliance) over 9 years ago

Hi Jay~ It just takes having a strong backbone and standing up for our business practices.  There are just some things that we can not compromise.  Good for you for being firm!

Posted by Vickie McCartney, Broker, Real Estate Agent Owensboro KY (Maverick Realty) over 9 years ago

Jay, good point about knowing your value and what is it priced at and let the chips fall where they may and don't play all these games...

Posted by Gary Woltal, Assoc. Broker Realtor SFR Dallas Ft. Worth (Keller Williams Realty) over 9 years ago

Stick to your guns if you are sure you know the value > I'd do the same.

Patricia Aulson/portsmouth nh homes

Posted by Patricia Aulson, Realtor - Portsmouth NH Homes-Hampton NH Homes (BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate ) over 9 years ago

I admire you for what you did. I have had some trouble of this sort recently, and I am shocked by the lengths that people go to the manipulate others. She was obviously lying because if someone else was going to give them a better deal, they would've just taken it!

I have to hang up the phone more, and care what people think juswt a little bit less. That could be my New Year's Resolvution, huh?

Posted by Melissa Zavala, Broker, Escondido Real Estate, San Diego County (Broadpoint Properties) over 9 years ago

Jay,

You should've threatened to charge them double given each spouse was eating up your time! Good decision.

Posted by Irene Kennedy Realtor® in Northwestern NJ (Weichert) over 9 years ago

Jay - Way to stand your ground and I loved how you called the wife out.  If this "other" inspector is doing all of this free work why not hire him?

Posted by Michelle Gibson, REALTOR (Hansen Real Estate Group Inc. ) over 9 years ago

Makes one wonder what other services and goods they handle in the same way and how successful they are with their tactics. My son's restaurant has a sign at the cash register, "$5.00 surcharge for whining". Gets alot of chuckles, but they don't get much whining.

Posted by Pat Mullikin - KW Milwaukee (Keller Williams Milwaukee) over 9 years ago

Wow, what a story. That would have been very frustrating I probably would have done same thing. The interview goes both ways. The are interviewing you but you are interviewing them also to see whether you want them as clients.

Posted by Bryan Fagan (Law Office of Bryan Fagan) over 9 years ago

I wonder what those real estate agents would have said if you had responded with ... "fine, IF you cut YOUR commission."

3 guesses as to what their responses would have been, and the first 2 don't count.

Posted by Lew Corcoran, ASP®, Home Stager & Real Estate Photographer (Scena Home Staging & Decora Photography) over 9 years ago

I offer a free one year home warranty to my clients just because I am a 100% agent and I have a very small transaction fee to my office.

Beyond that i do not trim my fees unless there is something that needs to be done to close the transaction.

Posted by Alexander Harb, Dallas, Texas Real Estate Investing (Knights Investing) over 9 years ago

Jay,

This is great advice because once you start to discount you are on a slippery slope.  They will tell their friends who will expect the same rate.  It is also not fair to your other clients who have all paid you your advertised rate. 

Congratulations on the featured post.

Posted by Sharon Senger, Licensed Transaction Coordinator (tcDocs) over 9 years ago

Jay, maybe you should have told them that they are being billed for the consultation calls - LOL

Posted by Virginia Hepp - Mesquite NV REALTOR, Mesquite NV Homes and Neighborhoods - Search MLS (ERA - Mesquite NV Homes For Sale) over 9 years ago

S&D - they weren't really trying to beat me up.  But they were very insistent!

Roy - this is the first time I have seen this tactic!

Monica - ALWAYS best to throw in an econ lesson if I can!

Thank you for the compliment Mike!  And I agree, when we try to be who we aren't we usually screw up big.

Gabrielle - It is true!  I am great at math, particularly with 8s and 9s!  Subtraction not so good...

Deborah - I think you are right.  And, hey, who WOULDN'T want to use me!?

Rich - they wanted a better than best inspection!  For a cheaper price.  It all adds up, doesn't it?

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Dave - they said hello, I said goodbye...

Charles - that is a great line!

David - amazing isn't it?!!

June - it IS a slippery slope.  And even after you go down it the people don't appreciate what you have done - they still want more!

You are right James.  And we do try to accommodate people, don't we?  Sometimes we cannot do enough.  And I agree with the Sunday thing too.  I need some family time, but I am so busy with Church work on Sunday I wouldn't have time for secular work anyway.  You will be blessed for your Sunday obedience, as you no doubt already know.

Sue - that is an old line, which I first heard from Uncle Milton Friedman, but I am sure he was not the first to coin it.

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Bob - usually the people who want all the breaks do not want to extend them to others. 

Anna - I think you are right.  People want free stuff.  But that can't last long.  The "free" people usually aren't the "fair" people.

Barb - thank you so much!

Richard - I am comfortable with my pricing.  And I am busy, so others must feel the same.

Charlie - if anything is free it certainly should be breakfast!  Let me know what Denny's said.  And IHOP if you went by there afterward...

Michael - they always called on my cell and I don't have caller ID.  It just shows the numbers.  I didn't connect the numbers at all, just the tactics.

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

John - I agree and we both know that they will pay one way or the other.

Marcy - a two fer!  Give me a break!  This is the first tag team I have come up against.

Kate - some of the most creative people surely expend their efforts in the wrong way!  Why not MAKE hay instead of trying to get it for free?

Jeff - you got that right!  This was one deal I wasn't going to make.  And how could I?

Mary - my wife says the country is filling up with these people.  I think she is right.  Why not give and not take?

Lonn - that is very much how one conversation went!  We had this scheduled for today and she called the day before trying to change the deal we made.  Fortunately someone else called and I was able to fill the slot!

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Bill - sounds like a game doesn't it?

Russel - you are probably right and I think more and more of these types are filling our cities.

Maureen - that is a good approach and one I employ as well.  It works on most people.

Sheree - I should have offered to pay them for my inspection and that might have worked quicker.

Vickie - that's one of the essences of self employment!

Thanks Gary.  The chips fell this time.  I just hung up.

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

It sounds like you made the right decision for you.  I'm glad you didn't let them push you around.

Posted by Christine Donovan, Broker/Attorney 714-319-9751 DRE01267479 - Costa M (Donovan Blatt Realty) over 9 years ago

Patricia - I have been doing this a long time and I am very busy.  Maybe I'm doing something right?

Melissa - I think they knew my service was superior, just wanted a better price.  Like all home inspections are created equal, right?

Erica - they called me.  I did not return a single call.

Irene - now THAT would have blown her socks off!

Michelle - precisely what I thought.  I felt a real relief when I hung up the phone!

Pat - that is probably a restaurant lots of people enjoy!

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Bryan - it's not only a two-way street, but at times a super highway!

Lewis - ummm...  what I'm thinking probably isn't correct, so I will keep it to myself...

Alexander - I know a lot of agents who do that.  Kind of a house warming present!

Thank you EmMee.  I am glad you found my post!

Sharon - this kind of thing can alter an entire price structure.  And then, once everyone is used to the "lower" price, they want to negotiate downward again from there!

Virginia - I could have!  Do you think I would have collected?  You think I have a shot?  Gotta be!

Christine - thank you!  I'm glad too...

 

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Hey Jay,

Thanks for sharing that experience. I"m glad you were able to connect the dots and stand firm. Be sure of one thing, it won't stop there. All of us in the real estate industry provide a valuable service, let's stand our ground. 

 

 

 

 

 

 

Posted by Eric Middleton, Professional Property Inspector (Closer Look Property Inspections Inc.) over 9 years ago

Eric - no doubt it isn't stopping!  And I agree, let's stand firm...

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

I would ask... why do you keep calling me if this other person is doing all of this stuff for you?  Obviously there is reason... maybe that you do a better job...

Posted by Lane Bailey, Realtor & Car Guy (Century 21 Results Realty) over 9 years ago

Jay,

I am glad you did not back down but did you ever ask them why they did not just call the other person?

Posted by Cassi @ Knightyme Video Tours (Knightyme Video Tours) over 9 years ago

Hi Jay. I have my share of people who want to negotiate my fees too but I don't budge. I'm glad that you didn't budge.

Posted by Lana Robbins Realtor ® Licensed Real Estate Broker, Licensed in Florida and Washington (Aloha Kai Real Estate) over 9 years ago

Jay:

Some people just need to negotiate price.  They have to "win" in their culture.  I figure I'm not the right realtor for them.  They can go find someone else to play games with.  I'm glad you didn't back down.  They don't deserve to work with you.

Posted by Carol Pease, CRS, Broker-Associate 512-721-6320 (JP & Associates Realtors) over 9 years ago

Thanks Lane.  I would like to think so!  It is obvious they recognized something...

Knightyme - that's where we finally got in the end.

Lana - I don't understand the mentality.  If I buy new pair of boots from Cabela's I can call and ask for a different price, but they will simply sell them to somebody else at the published price...

Carol - Thanks!  Unfortunately our country is filling up with these game players.

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Jay,

I had a similar situation where I got an inspection the other day yet the client was surprised at the price as some other firm had offered to do it for one hundred bucks less. It will be intersting to see if he keeps the appointment or keeps calling to find someone cheaper.

Posted by Steven L. Smith, Bellingham WA Home Inspector (King of the House Home Inspection, Inc.) over 9 years ago

Steve - or gets his wife to call to try to get you to come down in price!

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Jay - what a crazy story.  I can't believe this husband and wife team had that much time to get a home inspection done.  'Round here, no one gets more that 3 - 5 days.

Posted by Reuben Saltzman, Delivering the Unbiased Truth. (Structure Tech Home Inspections) over 9 years ago

Reuben - many contracts around here are written for 3 -5 days.  Some as long as 10.  Depends on the realtors involved.  But this case was different in many regards!

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Jay,

I have had a few situations like that. Other times a friend of mine and I will compare notes on calls. Seems those people are always shooting for gutter ball prices.

Posted by Steven L. Smith, Bellingham WA Home Inspector (King of the House Home Inspection, Inc.) over 9 years ago

Steve - it is disingenuous at best.  At worst it lacks integrity - these are the types who on the other end would not let a seller off the hook of anything.  There's a scratch on that wall - paint the whole house!  Isn't there a parable about that?

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

ToulaRosebrock,com

Hi Jay:

Great post!  Good for you for sticking to your guns.

Your quote is classic...."I started bowling when I was 8 and I can add really well.  But as you see, I don't subtract well."       That was AWESOME!!!

Posted by Toula Rosebrock, Broker/Sales Associate, Realtor, Lacey Township, (Diane Turton, Realtors, Forked River, NJ) over 9 years ago

Mr Jay,

Had I realized you needed a photo, I would have sent a photo of cousin Wheatloaf your yours truly. I really detest chipmunks.

Nutsy

 

Posted by Steven L. Smith, Bellingham WA Home Inspector (King of the House Home Inspection, Inc.) over 9 years ago

Thanks Toula.  I have used that line over the years many times.  It works!  I wasn't trying to be impolite, just firm.

Steve - Nutsy - I think chipmunks can be cool, but they do a lot of damage.  Thanks for the photo.  Do you have any 8x10 glossies?  And autographed?  How about, "Thanks for all the good times.  Your pal, Nutsy."  Regular mail is fine.

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) over 9 years ago

Mr Jay,

I could send you either the Billy Jack poster or James Bond. Both are very valuable.

Nutsy

 

Posted by Steven L. Smith, Bellingham WA Home Inspector (King of the House Home Inspection, Inc.) over 9 years ago

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