What I'm Seeing Now

head_left_image

When A Checkbook Is More Than A Checkbook

Last Saturday I had an inspection with someone who is buying the house he has been renting.  No Realtor, no lawyer to review things, just a deal between my client and the seller.  Not my recommended approach, but to each his own.

As always, I ask people how they got my name.  Usually I am referred by someone, a realtor or another client.  He said, "Checkbook dot org."  I had never heard of them!  You have to subscribe to get into the information, but you can find references on people from virtually every trade as rated by the people who used their services.

He said, "A lot of people only put in negative comments to steer fellow subscribers AWAY from bad contractors.  You can rate the tradesmen with different smiley faces.  Your listing was very unusual.  You had ALL smiley faces!  And people left comments along with their emails so they could be could be contacted.  That is unusual too."

He logged on and showed me many pages of comments about me!  I did not know this was out there.  The comments dated back to 2002.  One, dated 7/14/2008, said, "Extremely valuable person to have when buying a home.  Looked at every nook and crannie and found some very problematic issues.  Saved us from buying an inferior and falsely advertised home."  And they left their email.

It impressed me that people would take the time to say such nice things.  He is right, usually people only put forth that kind of effort to say something negative.  And they feel justified in doing so!  When they take time to compliment another it really says something, at least to me.

My recommendation:  If you are pleased with a service and have the opportunity to publicly praise it, do so!  It really makes someone's day...!

Jay Markanich Real Estate Inspections, LLC  

Based in Bristow, serving all of Northern Virginia.

Office (703) 330-6388   Cell (703) 585-7560

www.jaymarinspect.com


Comment balloon 4 commentsJay Markanich • June 17 2009 03:57AM

Comments

Jay, It seems people are more easily willing to complain than compliment. You often have to go well beyond expectations to get a good testimonial. Sounds like you're doing that regularly. Nice job.

Posted by James Quarello, Connecticut Home Inspector (JRV Home Inspection Services, LLC) about 11 years ago

Jay, I have had two similiar calls in the last month that said they found me on checkbook----I may have to subscribe to see what they are saying about me:)

Posted by Charles Buell, Seattle Home Inspector (Charles Buell Inspections Inc.) about 11 years ago

Jay,

I had never before heard of the company.

Posted by Steven L. Smith, Bellingham WA Home Inspector (King of the House Home Inspection, Inc.) about 11 years ago

James - we try don't we!

Charlie - I am not going to subscribe, as I don't find people that way.  But it is way cool to see that some people do!

Steve - nor I!  But I am glad they are out there!

Posted by Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) about 11 years ago

This blog does not allow anonymous comments